Desperately need Facebook help? Don’t fall for this scam.

We precocious received this email from Sue M. astir a scam she astir fell for erstwhile she tried changing her Facebook account password.

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Here's what she has to say:

"It each started erstwhile my Facebook was hacked. I couldn't get successful to alteration my password, truthful I googled Facebook customer service. A number came up, which I foolishly called. 

I was told to download nan Anydesk app. He asked to type successful my address, but nan surface ne'er came up. I started emotion uncomfortable, truthful I hung up and uninstalled nan app. My mobility is, has my Samsung android telephone been invaded? 

I sewage a caller in installments paper number, but I americium acrophobic to usage it connected my phone. Any accusation you could springiness maine would beryllium greatly appreciated! Thank you truthful overmuch for your time!!!" - Sue M.

Sue was correct to uninstall nan Anydesk app, arsenic this scam has been utilized earlier by different Facebook scammers.

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Learn astir a caller scam that could target Facebook users. (REUTERS/Dado Ruvic/Illustration)

How do scammers usage Anydesk?

It has been reported earlier that scammers will telephone guiltless victims and show them to instal nan Anydesk app, conscionable for illustration this 1 did pinch Sue.

Anydesk is simply a unafraid app that allows IT experts to work connected your computer remotely pinch immoderate tech issues you're having, which would make consciousness considering Sue was intending to telephone Facebook for IT help.

However, scammers will inquire you to download this app truthful that they tin entree your machine aliases mobile telephone to get individual and slope details. Once they person this accusation from you, there's nary telling really overmuch harm they tin do.

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Anydesk is an app utilized to link to devices remotely. (CyberGuy.com)

"How do I cognize if my telephone has been hacked?"

As Sue was worried astir whether her telephone had been hacked by these imaginable scammers, present are a fewer reddish flags to look retired for successful lawsuit you are having nan aforesaid issue:

• Random aliases full-screen pop-up messages
• Unrecognizable apps being downloaded aliases used
• Uninitiated calls, texts, aliases emails from your phone
• High inheritance information usage
• Battery drainage
• Apps opening and closing without warning
• Multiple online accounts were compromised pinch password.

Check retired our tips connected what to do if your telephone has been hacked by heading complete to CyberGuy.com and searching "how to show if your telephone has been hacked" by clicking nan magnifying solid astatine nan apical of my website.

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"What tin I do to forestall getting scammed?"

There are a fewer steps you should return to make judge you ne'er autumn for a scammer's tricks.

• Never springiness your individual accusation complete nan phone: if you person a suspicious telephone telephone aliases if personification is asking you for your individual accusation while connected nan phone, don't autumn for it
• Research apps earlier downloading: though Anydesk is simply a morganatic app, it's important for you to ever investigation an app earlier downloading it truthful that you cognize what it's being utilized for and if it's legit. Always check: The number of ratings (avoid apps pinch small to nary ratings) The quality of nan written comments (A telltale motion of suspicious apps often person mediocre grammar) If nan developer has a legit website.
• The number of ratings (avoid apps pinch small to nary ratings)
• The quality of nan written comments (A telltale motion of suspicious apps often person mediocre grammar)
• If nan developer has a legit website.
• Install antivirus package connected your device: The champion measurement to protect yourself from immoderate benignant of malware is to have antivirus package installed connected your device.

I’ve surgery down nan apical antivirus protection for Mac, PC, iOS and Android devices. My apical prime is TotalAV and includes real-time anti-malware protection which keeps your computers protected against nan very latest threats. 

See my master reappraisal of nan champion antivirus protection for your Windows, Mac, Android and iOS devices by searching "Best Antivirus" at CyberGuy.com by clicking nan magnifying solid icon astatine nan apical of my website.

I INTERVIEWED CHATGPT AS IF IT WAS A HUMAN; HERE'S WHAT IT HAD TO SAY THAT GAVE ME CHILLS

Go to CyberGuy.com for reviews of nan champion antivirus package and more. (CyberGuy.com)

Related: Warning complete caller email scams targeting Facebook, Apple users

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